9%
1% YoY
#4
Summary
- New Relic ranks #4 within the Observability category, maintaining its position month-over-month.
- As of October 2026, 9% of organizations who have a vendor in the Observability category use New Relic: down < 1 percentage points from last year.
- New Relic has the highest adoption among enterprise companies (18%), compared to mid-market (14%), small-to-medium businesses (8%), and micro-SMB (6%).
- New Relic key capabilities include full-stack monitoring, AI-powered anomaly detection, and distributed tracing, supporting comprehensive application performance management and observability.
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Key stats
9%
1% YoY
Mid-Market, 49%
6%
8%
#4
#4
Adoption Rates by company size
| Company size | Adoption rate |
|---|---|
| SMB | 8% |
| Mid-market | 14% |
| Enterprise | 18% |
About New Relic
New Relic is an intelligent observability platform that monitors full-stack application performance, infrastructure, and security. It helps engineering teams resolve issues faster through unified data analysis and transaction observability.
About this data
These insights come from Ramp’s procurement and renewal data, built on real-world transactions observed across our platform. Figures represent aggregated observations from Ramp Procurement and Renewals activity.
| Date | New adopter share | Competitor switch rate | Dominant FTE segment | Adoption rate (Enterprise) | Adoption rate (Mid-Market) | Adoption rate (SMB) |
|---|---|---|---|---|---|---|
| Sep 2026 | 6% | 8% | Mid-Market, 49% | 18% | 14% | 8% |
| Aug 2026 | 6% | 8% | Mid-Market, 50% | 18% | 14% | 8% |
| Jul 2026 | 7% | 8% | Mid-Market, 50% | 17% | 14% | 8% |
| Jun 2026 | 10% | 8% | Mid-Market, 49% | 17% | 14% | 8% |
| May 2026 | 6% | 8% | Mid-Market, 47% | 18% | 14% | 8% |
| Apr 2026 | 7% | 8% | Mid-Market, 49% | 19% | 14% | 8% |
| Mar 2026 | 2% | 8% | Mid-Market, 49% | 18% | 13% | 8% |
| Feb 2026 | 6% | 8% | Mid-Market, 49% | 19% | 14% | 8% |
| Jan 2026 | 8% | 9% | Mid-Market, 48% | 20% | 14% | 8% |
| Dec 2025 | 8% | 9% | Mid-Market, 51% | 20% | 14% | 8% |
| Nov 2025 | 7% | 9% | Mid-Market, 51% | 18% | 14% | 8% |
| Oct 2025 | 5% | 9% | Mid-Market, 51% | 18% | 15% | 9% |
| Sep 2025 | 4% | 9% | Mid-Market, 51% | 18% | 15% | 9% |
| Aug 2025 | 5% | 9% | Mid-Market, 51% | 19% | 16% | 9% |
| Jul 2025 | 7% | 9% | Mid-Market, 53% | 19% | 16% | 9% |
| Jun 2025 | 5% | 9% | Mid-Market, 53% | 17% | 16% | 9% |
| May 2025 | 4% | 8% | Mid-Market, 52% | 17% | 16% | 9% |
| Apr 2025 | 6% | 9% | Mid-Market, 52% | 18% | 17% | 9% |
| Mar 2025 | 10% | 10% | Mid-Market, 52% | 19% | 17% | 10% |
| Feb 2025 | 7% | 10% | Mid-Market, 54% | 19% | 17% | 10% |
| Jan 2025 | 7% | 12% | Mid-Market, 54% | 18% | 18% | 10% |
| Dec 2024 | 7% | 12% | Mid-Market, 57% | 17% | 17% | 10% |
| Nov 2024 | 6% | 10% | Mid-Market, 60% | 15% | 17% | 10% |
| Oct 2024 | 9% | 10% | Mid-Market, 59% | 12% | 18% | 10% |
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